Job Completion Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
405 Reviews
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  • Hannah P.
    Reviewed on June 3rd, 2022

    We asked for an estimate/consultation on repairing some water stains and small cracks in our ceiling. The estimator, Len, came on time and gave us an honest and helpful evaluation of our issue and offered advice on how it could be repaired. We were not charged for this visit but it was very helpful and answered all our questions.

  • Lois E.
    Reviewed on May 24th, 2022

    We had a water issue in our kitchen that caused quite a bit of damage. This company helped us with the detour process and did a great job. Next step is repairs and we are glad to work with them on this part as well!

  • Eric F.
    Reviewed on April 12th, 2022

    Aidan and Connor are top notch representatives for the Teasdale Fenton company. Aidan and Connor are hardworking and polite professionals that a homeowner can trust. Aidan was consistently clear, communicative, and patient throughout our entire mitigation process. He and Connor took great care in protecting our home and belongings; even cleaning up after themselves. Both gentlemen were personable and empathetic diffusing our stress incurred by water damage. We would like to recognize Aidan and Connor as professionals homeowners can count on.

  • Michael G.
    Reviewed on March 17th, 2022

    Shane and team were great to work with. Very timely in helping us recover from a flooded basement. Their speed helped us minimize damage. Everyone was very professional and will work with them again should the need occur. I’ve used Teasdale Fenton for cleaning and you now have a customer for life.

  • Rachel S.
    Reviewed on March 15th, 2022

    We had a pipe burst in our attic over a weekend and called Teasdale- Fenton. They sent someone out same-day to quote us on cleanup from the water leak and sent a team out the following day to remove wet insulation and leave Fans to dry everything out. Before removing the fans they moisture tested the whole area. Very pleased with their prompt and professional service.

  • Carly K.
    Reviewed on March 9th, 2022

    Aidan and his crew did an amazing job taking care of our water damage. They were communicative, prompt, & professional. Teasdale Fenton will be the first company we call if we ever run into an issue again!

  • Larry F.
    Reviewed on February 28th, 2022

    Water leak and resulting mold caused my whole kitchen to be torn out. Teasdale Fenton and Aiden Ealy we're terrific.

  • Alyssa L.
    Reviewed on February 24th, 2022

    Great work and service! Shane was our main point of contact and did an extremely great job of explaining things and coordinating services. Very grateful for the help received and his expertise navigating the water damage restoration and repair process!

  • Ming L.
    Reviewed on February 2nd, 2022

    Shane and another technician came out to take care of a flooded basement. They are extremely courteous and answered all of my questions with patience and details. This is the first time I've had to use a disaster recovery company and I hope it's the last but I know if all of Teasdale Fenton's employees are like Shane, I will be calling them again!

  • Missy B.
    Reviewed on July 19th, 2021

    Had a fire in furnace day after Christmas. My place was full of smoke. Fire department came, extinguished the fire and blew heavy smoke out. Had to leave. Teasdale Fenton Emergency Unit came next day. After assessment, immediately setup thorough cleaning basement, hallway, and cleared the air for 2-days. Every knock & cranny cleaned. I'm totally IMPRESSED by the 2 women who did the work. Very professional & friendly. I'd hire again.

  • Emily C.
    Franklin, OH
    Reviewed on July 11th, 2021

    Aidan and Connor from Teasdale Fenton were awesome! We had some mold and water damaged drywall removed, as well as the space between the walls dried out. They showed up promptly, were clear and communicative at every step of the process, and were so friendly and pleasant to work with. We couldn’t be happier with their work!

  • c H.
    Reviewed on June 21st, 2021

    Aiden & Connor were supremely professional and efficient in cleaning up major water damage over two floors of our house. They’re the kind of ethical and responsible hard-workers you can trust in your home, and they went above and beyond to be sure we were satisfied and to help us through a very stressful experience!

  • Carla K.
    Reviewed on June 14th, 2021

    I had to have Teasdale come out and do restoration work for an apartment that flooded. Mark Rist came out immediately and was able to get the job done. He also came the next day, first thing, to make sure all equipment was working and test the moisture. We are extremely happy with the service provided at our senior living apartments!

  • Marcia S.
    Reviewed on May 31st, 2021

    Water damage. Aiden and Conner did my cleanup, it was a mess, ceilings down, walls down, hardwood damaged, carpet saturated, etc. I have never seen young men work so hard, from the time they entered my place they were busy, never a break, they were here 5 days. They were professional, encouraging, knowledgeable, friendly, timely. I really can’t say enough other than they need a raise or a bonus, for your companies sake you need to keep them happy and employed. God brought them to me in a really rough time. What is so surprising they were 20 years old, AMAZING!!

  • swagsis
    Reviewed on May 25th, 2021

    I had Water pumped out of my basement and demo done, and it went perfectly! Connor and Aiden were my workers and they were great!

  • tina H.
    Reviewed on May 17th, 2021

    Connor and Aiden did a wonderful job. They swooped in at a tough time and in two hours they removed the water from our very flooded basement. They removed the carpet and took it with them. What a wonderful group to work with. Fabulous job!!

  • Wesley S.
    Reviewed on May 16th, 2021

    They came quickly for a water extraction from carpet. They did a great job but a little pricey.

  • Don H.
    Reviewed on January 29th, 2021

    Teasdale Fenton showed up and immediately started to remove water. They returned to remove wet carpet and to monitor the dry out process. Their team were Polite, concerned, and all were professional at each step in the process. They saved me a lot of damage. Don Hoffman

  • Kim S.
    Cincinnati, OH
    Reviewed on November 29th, 2020

  • Ken W.
    Cincinnati, OH
    Reviewed on August 23rd, 2020

    We had a leak in our upstairs bathroom and it caused a lot of damage on the first floor. It turned into an insurance claim. Everybody that came out from Teasdale Fenton were very professional and courteous.They did an exceptional job. Everybody from Cory with the water restoration division, to Len the estimator, Todd the project manager and Bill Wetzel who did the repairs and painting. We have been very impressed with the quality of workmanship and friendliness of all of your employees. Thank you for making this situation less stressful.

  • John G.
    Cincinnati, OH
    Reviewed on August 22nd, 2020

  • John G.
    Cincinnati, OH
    Reviewed on August 22nd, 2020

  • John G.
    Cincinnati, OH
    Reviewed on August 22nd, 2020

    Quick & efficient

  • Todd H.
    Oakwood, OH
    Reviewed on August 19th, 2020

    On time, courteous, job well done

4.97 out of 5 ( 405 Reviews )